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Divider EAP Services - Sugarman Occupational Health

EAP Services

The UK Health and Safety Executive estimated that stress accounted for 35% of all work related ill health and 43% of all working days lost in 2015.

Employee Assistance Programmes (EAP) are employee benefit and manager support programmes offered by many employers. EAP help employees deal with personal problems that might adversely impact their work performance, health and well-being and assist organisations with their workplace mental health priorities.

An EAP generally includes confidential assessment, short-term counselling, information and signposting and referral services for employees and their immediate family. We offer a range of EAP packages which typically include:

  • 24 / 7/ 365 access to Ad Hoc Telephone Counselling for employees, with triaging/transfer to other EAP services.

  • Freephone from UK landlines / Separate number to call from abroad / Minicom

  • Early intervention for stress and other psychological health concerns

  • Structured Face to Face, Telephone, video or e-Counselling of up to 6 sessions, including the use of Cognitive Behavioural Therapy (CBT) skills/techniques

  • Full Clinical Case Management from Counsellors, Psychotherapists and Psychologists

  • Post Trauma Telephone Support for individuals and guidance for managers / specialists

  • Management Consultation and Referral helpline

  • Information Helpline Services; Legal, Health & Wellbeing, Money & Debt, Child / Elder / Carer Care

  • Supported onward referral for other support, including longer-term / specialist counselling / therapy

  • Online EAP wellbeing resources portal, including help sheets, podcasts, videos, resource links an online CBT package and an EAP App

  • Proactive and experienced Customer Relationship Manager - focused on making the EAP effective

  • Consultancy and guidance on launching the EAP

  • Soft copy launch & on-going electronic promotional materials

  • Monthly wellbeing-themed newsletters, posters and information sheets

  • Regular management reports, including executive summaries covering data analysis, key trends / themes, benchmarking and recommendations

  • Regular service reviews




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